The Lobbi

Customer Support

Support for the system behind your operation.

If you need help with a system, automation, portal, integration, or AI agent we delivered, email our support team with enough context to identify the affected service.

[email protected]

Request details

What to include

Help us route and diagnose the request by including:

  • Your organization and the affected system or workflow.
  • What you expected to happen and what happened instead.
  • When the issue started and who or what is affected.
  • Relevant error text or screenshots with sensitive data removed.

Secure contact

Keep credentials out of email

Do not email passwords, access tokens, or private keys. Do not attach regulated or confidential data unless The Lobbi has provided an approved secure exchange method.

Describe the affected system and we will coordinate a safer way to collect anything sensitive if it is required for diagnosis.

Not an existing support request?

Start with the right team

For a new project, partnership, or general business question, use our contact page. For help defining what to automate first, start with discovery.